Customer Service
Efficient and Personalized Service
At Avioserv, our sales and support associates are in direct contact with our clients. We pride ourselves on offering personalized customer service from the processing phases of a transaction to the leasing and selling phases. Furthermore, we have global industry contacts to get our clients what they need quickly.
Both our streamlined process and the ability of our associates to adapt to any given situation in a way that will get the deal done make Avioserv a preferred supplier to many major airlines, MROs and other material vendors.
Case in point: Continental Airlines and Allegiant Air trust Avioserv to handle their large portfolio consignment programs. Consignment programs include CFM56-3 and JT8D-200 run-out engines and airframes.
Our unmatched skill in forecasting material demand, competitive pricing, customer networks and selling ability provides the answer to the question: What do operators do with end-of-life engine assets?
Service
Avioserv sources, leases, trades and sells aviation engine parts, engine components and whole engines. Our name is recognized as the benchmark for quality in the CFM56-3 and JT8D-200 engine-material aftermarket. We also help to support our clients in the following ways:
Business Risk Analysis
Avioserv associates are ready to help clients identify and analyze principal risks facing the industry today. We help clients understand their risk tolerance, as well as support clients in establishing targeted objectives and in action planning. Avioserv aims to help improve our clients’ current strategies concerning risk mitigation in regard to end-of-life assets.
Technical and Operational Risk Review
Avioserv also offers our clients an unbiased and practical review of the technical and operational risks within their company’s aircraft and engine portfolio. After the review, an Avioserv associate will provide the client with a set of recommendations to help improve the operation’s general risk profile.
Aircraft on Ground (AOG) Response Planning
The experienced associates at Avioserv offer support and advice regarding ways to improve clients’ AOG response strategies, as well as their crisis management. Avioserv associates can also help clients run simulations.